The Health Care System is Failing Our Parents & Grandparents

Rose Traub • August 24, 2020

As a senior advocate every day I get frantic phone calls and every day I see people in crises. I help people navigate our health-care system. It’s broken and it’s heartbreaking.

The other day I received a phone call from a wife, “Can you please come help me? Will you please come to my house? I don’t know what to do.”

I walk into her house and I see her husband sitting in feces. No one is there to help them. She’s so sick she can’t possibly do anything. She has home health which her physician ordered, but they weren’t there.

She keeps calling and begging them to come, but they can’t because Medicare only allows them to come once a day.

They are trapped in our broken health care system. This is unacceptable!!!

Once a day, really???

This is one of many calls I’ve received over the years. It’s getting worse, not better.

A dear friend called me because her husband was in the hospital. The doctor told her that he had to go to a rehabilitation facility.

She told him no, COVID is rampant in rehabs and she was going to send him to an assisted living facility where he could receive care and physical therapy.

The doctor informed her that if she didn’t do what he informed her to do, he would discharge him against medical advice and Medicare would not pay her hospitalization bill.

As if she didn’t have enough to worry about, let’s add more stress. Thankfully, she called me.

That is simply not true. He can go to an assisted living community and he’s been in one for 3 weeks now.

And guess what, he’s thriving and getting stronger every day.

I could write about my experiences for pages and pages. This was only two days this month, and I work seven days a week.

We as human beings have to step up. People are suffering.

Our system is turning a blind eye. It’s our seniors who are falling into the dark hole we call the health-care system and this just shouldn’t be happening.

Our medical community must stand up to the insurance industry for something to change. Business people, insurance agents are NOT licensed doctors. Doctors go to school for 10 plus years. The people making decisions for our health care may or may not have gone to school at all. It’s time to stand up!

By the way, I did help the gentleman sitting in his feces. I gave him a bath and made his wife a cup of tea. You would have done the same, RIGHT?

If you need help or encouragement as a Caregiver give us a call at 386-847-2322  or check out our  Caregiver Support Group. Our  Senior Advisors  are here to walk with you through this journey. 

By Donna Nichols December 8, 2025
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By Donna Nichols December 2, 2025
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By Donna Nichols November 13, 2025
As Thanksgiving approaches, we’re reminded that gratitude isn’t just a holiday tradition — it’s a way of life. At Assisted Senior Services, we see it daily: in the quiet strength of caregivers, the wisdom of our seniors, and the small moments that make a big difference. We believe gratitude is more than a feeling. It’s a practice. A way of seeing the world, even in challenging times. For seniors, caregivers, and families, this season can stir a mix of emotions. There may be joy in gathering, but also grief, fatigue, or change. That’s why we hold space for all of it — and honor the quiet strength it takes to keep showing up with love. Gratitude doesn’t erase hardship, but it helps us carry it. It reminds us that even in uncertainty, there are still ordinary gifts: a warm hand to hold, a shared laugh, a moment of peace. Whether you’re caring for a loved one, navigating new challenges, or simply pausing to reflect, this season invites us to slow down and appreciate the ordinary gifts around us — a warm smile, a shared story, a helping hand. We are grateful for: • The families who trust us to walk alongside them, through transitions and triumphs. • The caregivers who show up with compassion and grace. • The caregivers who offer comfort, dignity, and patience every single day. • The seniors who teach us resilience, humor, and the value of every day – reminding us of what really matters. This Thanksgiving, we honor your journey. We celebrate your courage. And we’re here to support you — not just during the holidays, but all year long. So, whether your Thanksgiving is bustling or quiet, traditional or tender, we hope you find something to hold onto — and someone to hold it with. From all of us at Assisted Senior Services, thank you for being part of our community. We’re honored to support you, and we wish you a season filled with warmth, connection, and care. Happy Thanksgiving!